The messaging service Slack, used by millions of people for work and school, suffered a global outage on Monday, the first day of return for most people returning from the New Year holidays.
It is the latest technical glitch that shows how technical difficulties can be troublesome when millions of people depend on just a few services to work and go to school from home during a pandemic.
The company has stopped releasing its daily user count after it crossed 12 million last year.
“Our team is currently investigating and we apologize for any problems this issue may cause,” Slack said in a ready-made report. statement.
The outage began around 10 a.m. ET and has disrupted service in the United States, Germany, India, the United Kingdom, Japan, and elsewhere. At 12:30 p.m., service was still intermittent and Slack said the outage is continuing, but some users may start to see improvement. Slack said people should check https://status.slack.com For updates.
Internet service outages are common, usually resolved relatively quickly, and are rarely the result of hacking or intentional harm. Google fell briefly in DecemberFor a while, people in many countries are unable to access their Gmail accounts, watch YouTube videos, or access their documents online during the service outage on Monday. In August, Zoom dropped briefly jus as many students started their school year at home. In September, Microsoft’s services were interrupted for five hours.
The service outage comes as Salesforce.com acquires Slack for $ 27.7 billion. The deal aims to give the two companies a better chance to compete with the long-standing industry powerhouse Microsoft.